A new Beaumont Urgent Care now open in Troy, at 43037 Dequindre Road, offers COVID-19 PCR and rapid antigen testing.

A new Beaumont Urgent Care now open in Troy, at 43037 Dequindre Road, offers COVID-19 PCR and rapid antigen testing.

Photo by Patricia O’Blenes


Beaumont opens 2nd urgent care in Troy

By: Jonathan Shead | Troy Times | Published May 11, 2021

 A new, second Beaumont Urgent Care, at the corner of Dequindre and East Square Lake roads, is now open 8 a.m.-8 p.m. seven days a week.

A new, second Beaumont Urgent Care, at the corner of Dequindre and East Square Lake roads, is now open 8 a.m.-8 p.m. seven days a week.

Photo by Patricia O’Blenes

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TROY — Beaumont Health has opened a new, second urgent care center in Troy, adding an additional arm of support for an area that has seen continuously large demands, Beaumont Health officials said.

“We had intentions of opening a second clinic in that area a while back, as there was always the need in that area for more than one. However, we did move it up to try to open it sooner, because we know that there was an increased need due to COVID in (emergency rooms) nearby. They were busier and needed assistance,” Beaumont Urgent Care Medical Director Dr. Bernice Sessa said.

The new urgent care center, at 43037 Dequindre Road, opened April 27. Business hours are 8 a.m.-8 p.m., seven days a week. The center offers patients virtual or in-person visits for illnesses and minor injuries. It has an in-house lab and offers fiberglass splinting and X-rays.

The center also provides COVID-19 polymerase chain reaction, or PCR, testing and rapid COVID-19 antigen testing. The additional COVID testing site will help take the weight off the other Beaumont Urgent Care in Troy, Sessa said.

Beaumont opened its first urgent care in the community in 2019 at 2078 E. Big Beaver Road.

The first week open alone at the second urgent care proved the demand for additional services needed in the community, Sessa said.   

“We are busier than expected. We knew that this would get busy quickly, but even busier than I thought at this point. I anticipated in a month that we would see the numbers we’re seeing right now,” She explained, adding that the center saw 40 or more patients a day its first week open.

Sessa hoped the center could have opened sooner to support the health system’s response to COVID-19, but as seen by many other developments, COVID-19 brought many hurdles.

Despite the roadblocks that caused development to stall at the site, Troy Economic Development Specialist Glenn Lapin said transforming previously vacant land is always a productive use for the community.

“Beaumont is certainly a terrific health care provider, and they already have a major stake and a presence here in the city. For them to continue to develop their presence here, it’s great. It’s good news,” he said. “Beaumont is one of the largest employers in Troy, particularly at the Beaumont Hospital, and then when you add in their urgent care facilities, they have a huge presence here. We’re grateful that Beaumont continues to see Troy as a good home for them.”

More exciting than the development itself to Sessa is how easily patients can access care virtually through telehealth and virtual visits.

“Virtual visits have to be the new normal. It’s here to stay. In general, urgent care visits are there for the community as a convenience, and now I think the virtual visits are more of a convenience with the need from COVID, and COVID being maybe a new norm,” she said.

“There’s going to be a lot of COVID testing needed. If you have a patient who needs a COVID testing to prove they don’t have COVID, using the virtual visits improves their sense of safety that they can do it and not be exposed going into the clinic.”

As patients transition to using virtual visits, Sessa acknowledged there will likely be a learning curve and some possible barriers for certain patient demographics.

“At the beginning of the year, when the pandemic first started it was a learning curve for everybody, including the patients. When you have more patients understanding how easy it is to use — you can use it from your phone, sitting in a parking lot if you choose. It makes a huge difference, and once they realize, ‘This is really easy,’ and it can be done. You’re actually face to face with a provider,” she said.

“We also can guide them, because you will be talking to someone live, not only virtually but if you log in and are having trouble, (urgent care staff) will call them live.”

As Beaumont’s new urgent care hits the ground running, Sessa took a second to tip her hat to those working inside the building for the community. “From day one until now, they have been available to the community, where others couldn’t and when (some of) the community was scared to go to the emergency department. I can’t thank them enough for how hard they’ve worked with the demands.”

For more information, visit beaumont.org/services/urgent-care.

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