The 127th Wing at Selfridge Air National Guard Base recently launched a new hotline service for military spouses during deployment. Hometown Hero Hotline quickly connects military families with services near to their communities during times of need.

The 127th Wing at Selfridge Air National Guard Base recently launched a new hotline service for military spouses during deployment. Hometown Hero Hotline quickly connects military families with services near to their communities during times of need.

Photo provided by Selfridge Air National Guard Base


Selfridge launches hotline to aid military spouses

By: Julie Snyder | Mount Clemens - Clinton - Harrison Journal | Published February 15, 2019

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HARRISON TOWNSHIP — The 127th Wing at Selfridge Air National Guard Base has stepped up its efforts to help military spouses in the wake of deployment through the Hometown Hero Hotline.

A partnership with military, state and local community organizations, the Hometown Hero Hotline is a unique resource for spouses of deployed service members in times of need.

The 127th Wing introduced the new service during a recent deployment of over 100 Selfridge airmen. When Michigan was hit with a massive cold spell last month, the hotline was put to the test for the first time.

“Our furnace quit working and my wife called the Hometown Hero Hotline,” said Staff Sgt. Geoff Martin, an aircrew flight equipment technician with the 127th Air Refueling Group, who resides in Flint.

Officials sprang into action and reached out to the Flint Chamber of Commerce for support. According to a press release from the 127th Wing, a Flint business stepped up and sent out a service technician to Martin’s home. Coincidentally, the service technician was an Army veteran. He quickly repaired the furnace, and heat was flowing again in the family’s home.

“I’m very grateful for all the support my family received while I am deployed overseas,” Martin said in a prepared statement. “We didn’t know what we were going to do. The business owner, hearing I was deployed, said that was all the reason he needed to go above and beyond. That is truly amazing.”

Constantly looking for new and innovative ways to take care of families, operationalize expeditionary readiness and enrich community partnerships, 127th Wing leadership developed what is believed to be the first National Guard emergency hotline manned 24 hours a day to support families of deployed airmen, according to Selfridge officials.

“The hotline is worth its weight in gold for our deployed airmen, who know their families are not alone,” said Brig. Gen. John D. Slocum, Selfridge Air National Guard Base and 127th Wing commander, in the press release.

One call to the Hometown Hero Hotline reaches Selfridge Air National Guard Base commanders, who have built a network of community partners who stand ready to help the families of the deployed airmen.

“I had no idea support like this existed,” said Stephanie Bante, when her family vehicle quit working shortly after her husband deployed. “The immediate reaction, ability to help, and the dedication to ensuring I was helped has left me humbled and grateful. I feel like I’m part of a family and not left on my own while my husband is gone.”

Staff Sgt. Joshua Bante is deployed overseas with the 127th Wing Air Refueling Group, and his wife, Stephanie, went out to her car and it wouldn’t start due to electrical problems. She was unable to provide transportation for her and her three children.

One call to the Hometown Hero Hotline and the network immediately responded, organizing services from a local auto repair company to get the car serviced and back in working order.

With support from the Selfridge Base Community Council, the Macomb County Chamber of Commerce, the Macomb County Executive’s Office and others throughout the community, service providers have signed up to be on standby to assist military families with any type of issues that may arise while they are away from home.

“This is another example of how well the base and community partnership works,” said Steve Remias, president of the Selfridge Base Community Council. “Supporting the deployed members and families of our hometown Air Force is just a small way that we can thank those who sacrifice so much for our nation.”

Family members of currently deployed 127th Wing members can obtain more information about the Hometown Hero Hotline by contacting the 127th Wing Public Affairs Office at (586) 239-5576.

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