According to Bird Rides, 2,674 unique users took 8,647 rides throughout the year, traveling a total of 17,986 miles throughout St. Clair Shores in 2021. City Council voted to approve an extension of the contract with Bird Rides through April 2023.

According to Bird Rides, 2,674 unique users took 8,647 rides throughout the year, traveling a total of 17,986 miles throughout St. Clair Shores in 2021. City Council voted to approve an extension of the contract with Bird Rides through April 2023.

File photo by Kristyne E. Demske


E-scooters will return to St. Clair Shores in 2022

By: Kristyne E. Demske | St. Clair Shores Sentinel | Published January 26, 2022

Advertisement

ST. CLAIR SHORES — St. Clair Shores City Council voted to approve an extension of the contract with Bird Rides, which provides electric scooters in the city, through April 2023.

In reviewing the data from 2021, City Manager Matthew Coppler said he was surprised at the number of people who rode the scooters throughout the year. According to Bird Rides, 2,674 unique users took 8,647 rides throughout the year, traveling a total of 17,986 miles throughout St. Clair Shores. The average ride took just over 19 minutes, traveling an average of about 2 miles.

“We all saw the scooters all over the place, so we knew people were riding, but I was surprised at the number of rides,” he said Jan. 3. “We did have a number of complaints to us regarding where those scooters were left.”

Coppler explained that the primary concern has been where the scooters were located after rides and how long it takes for them to be reset in the appropriate location. The number of complaints decreased as the summer went on, he said, and the city was not made aware of any other major issues.

Councilman Chris Vitale said it seemed like the scooters got a lot of use in the city.

“It seems like people are having fun on them. It seems like they’re definitely using them and for that volume to have just a handful of complaints, I’m definitely a motion to approve,” he said.

Mayor Kip Walby pointed out that the amount of rides had only occurred since the scooters were installed in April.

“I think you saw them quite a bit around the town,” he said.

Councilwoman Candice Rusie asked how residents could make a complaint about the placement of the scooters or other problems with the service.

“They would recommend you go through their app to make that complaint,” explained Coppler. “The reality is, that complaint would go to my office, and we would forward that to them.”

He said many residents were also contacting the Police Department with scooter issues, which then were sent to Bird Rides, as well.

“Anecdotally, the people who were complaining to us probably were not using the scooters,” he said, explaining that it might be more productive to set up a specific email address for complaints or add it as a feature to the My SCS City app and web portal.

Councilman Peter Accica said he didn’t see the scooters out of place much throughout the year.

“I didn’t see them laying all over the streets,” he said. “They’re put back where they’re supposed to be. I was very surprised how well they did.”

Walby said the scooters got a lot of use down on the Nautical Mile and at Blossom Heath, something he expects to increase as the new pier is completed at the park.

A motion made by Vitale, supported by Accica, to extend the Bird Rides contract until April 15, 2023, was approved by a vote of 6-1. Rusie was the dissenting vote.

Advertisement