Realtor Lucy Kollin brings experience with ‘client-first’ approach

In-Focus Advertorial | Published August 4, 2025

BIRMINGHAM — Whether you’re buying or selling, moving can be a stressful time. But it doesn’t have to be.

Having the right Realtor in your corner makes a difference, both during the process and when the dust from the move settles. 

“I love real estate because it allows me to be creative and genuinely connect with people. It’s a career that gives back to me as much as I give to it, and there’s nothing more rewarding than seeing my clients happily move on to the next chapter of their lives—whether they’re expanding their family, downsizing, or starting fresh,” Kollin said. 

Whether you’re selling the family home or looking for the property of your dreams, Kollin said it is crucial to work with an experienced agent. 

“As a dedicated real estate professional, I bring an understanding of the market, strong communication skills, and a client-first mindset. I believe that trust is the foundation of every successful real estate relationship — once it’s established, we work as a team toward a common goal,” Kollin said. “My approach is all about creating a clear, customized plan that keeps the process smooth and as stress-free as possible.”

Kollin’s “client-first” mindset means she is always thinking about ways to help her buyers and sellers best position themselves for a winning transaction. She advises buyers to come preapproved and prepared. Make a wish list of your new property’s must-haves so you are ready to move when you find the deal of your dreams. For sellers, she said it is about being realistic and reasonable with a property positioned in its best possible light. 

“When it comes to selling a home, there are so many moving pieces — so hiring an experienced, proactive agent you can trust is essential,” Kollin said. “You need someone who communicates clearly, creates a personalized selling plan, and helps you stay ahead of the process.

“Planning ahead is the core of my business model,” Kollin added. “Most of my clients come to me months — or even a year — before they plan to list their home. That gives us time to make any necessary improvements, schedule everything in advance, and make sure the entire process feels smooth and stress-free. Of course, some clients come to me just a month or two before they want to list. Thanks to thoughtful planning with my early clients, I often have the flexibility to take on last-minute sellers as well — without compromising quality or attention to detail.”

Kollin moved to the U.S. in 2000.  She remains active in the Chinese American community. She is the co-founder of the Michigan Youth Empowerment Foundation, a nonprofit organization focused on helping girls and underprivileged children. 

Connect with Lucy Kollin by email at lkollin@theagencyre.com. The Agency Hall & Hunter is located at 442 S. Old Woodward Ave. in Birmingham.