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Get the drop on returning items to the library

August 27, 2014

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The new library drop box, located on the north side of the library, allows patrons to return circulated items 24/7.

At long last, Troy library patrons will no longer have to get out of their vehicles to drop off materials at the library — a new drop box was installed in the parking lot last week.

“We’re as thrilled as we can be,” said Cathy Russ, Troy Public Library director.

The drop box sits on the curb on the north side of the library, and the parking lot is configured so there is access to the drop box from the driver’s side of the vehicle.

Signs direct the flow of traffic to the drop box.

“What people really need to do is follow the signs,” Russ said. “It may take a little getting used to, but obeying the signs will ensure the driver’s side access to the box and parking lot safety for all.”

Anything that may be checked out of the library may be returned at the drop box, which is padded inside.

Plans for the drop box were scrapped in the economic downturn, and when Nicole Bovee, head of the library circulation department, came to the Troy library from the Rochester Hills Public Library in March, that was her first assignment.

“The size and scope was changed a bit,” she said.  “It was more cost-effective and substantially lower.”

She said the cost for the materials and installation was $10,000.

“The patrons already found it,” she said Aug. 21, the day after the drop box was installed. “It’s a service the patrons have been asking for and a welcomed service the Troy library can provide.”

The drop box will be available 24/7.

For more information about the library’s collections and services, call (248) 524-3538. The library is located at 510 W. Big Beaver.

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