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December 4, 2013

City IT administrator named best in state

By Terry Oparka
C & G Staff Writer

In his job as research and technology administrator for the Troy Police Department, Ryan Wolf teaches officers with different levels of technology expertise how to use devices they need to do their jobs.

“The city of Troy really pushes technology,” said Wolf, who handles training and requests for help with “all the stuff in police patrol cars.”

The Michigan chapter of the Association of Public-Safety Communication Officials – International named him Information Technologist of the Year.

APCO International is the world’s oldest and largest organization of public
safety communications professionals. It supports the largest membership base of a public safety communications professionals worldwide and the public as a whole, explained Troy Sgt. Andy Breidenich. The group provides expertise, professional development, technical assistance, advocacy and outreach. 

“It was quite a surprise,” he said. “These folks literally save lives — to get recognized by a group like that — that’s their task. That’s quite an honor,” he said.

He’s on a roll this year.

Wolf was selected Troy Firefighter of the Year this year. He has served as a volunteer firefighter in his spare time for 15 years, starting in the Troy Fire Explorers program, and has reached the rank of lieutenant. 

Each member of the Troy Fire Department trains weekly, for a total of 20,000 training hours last year, or “well over 100 training hours per year per person,” said Troy Fire Chief William Nelson.  

He’s also worked on a number of special projects for the Troy Fire Department, including developing a Web-based app for building plans so firefighters would know in advance where hazardous materials would be located.

Wolf was heavily involved in developing the prototype mobile communications vehicle to provide satellite data and Internet capability at incidents.

He, a civilian employee with the Troy Police Department, said he and his department handle 3,000 requests for IT help each year.

He has been with the Troy Police Department for six years.  

Breidenich said Wolf received the award based on his ability to keep the police network and downtime of equipment well below standards for public service, as well as his ability to train employees of all levels of technology skills to use mobile computer devices, mobile cameras, modems, desktop computers and software, and his knowledge and ability in Web applications. 

Breidenich said Wolf “displays great patience, is very organized and a true professional in assisting the department by keeping the IT side of support at such an extreme high level,” he said.

You can reach C & G Staff Writer Terry Oparka at toparka@candgnews.com or at (586)498-1054.